Yesterday our neighbors came over to ask if we had seen or perhaps had their recycling bin. I remembered reading a discussion on these bins being taken which I then found at Toledo Talk in a post written by SJD.
In the thread Sherry stated that her recycle bin that they've had for years was also recently "taken".
Maggie Thurber stated stickers could be gotten from Keep Toledo/Lucas County Beautiful. So I set out to try to do that. After dealing with the interesting phone prompt system and discovering the first person I was electronically sent to was on vacation until sometime in August, I called back. Then I was shuffled over to another part of their system. You only have two options - either 1 which is about programs and doesn't seem to get you to a live person or 2 - staff list which doesn't seem to get you to a live person either.
I didn't have any luck getting a live person but I left a few voice mails. Then I found the State Website which gave me contact numbers. It was then suggested by the only live soul that I was able to talk with at the Lucas County Solid Waste Management District that I try a different number within the Lucas County phone system...no luck getting a live person or figuring out a way to get to the information I needed thru that phone prompt system though I did hear some very interesting recordings as to what can be dropped off.
So I sent an email...I'll keep you posted on what I discover but I do know from what I've gone thru the past hour in trying to get this information? You really have to want to recycle in Lucas County to go thru this for simple information on where to get a sticker or a bin...I realize almost every place including government no longer has real people answer phones anymore but I miss the ability to actually talk to someone though it could be worse, it could be one of those voice activated response systems. I hate those...
WOOOHOOO! The way to get a recycling sticker and have your call answered by a live person is to call the City of Toledo...Division of Solid Waste at 419-936-2489. That's also the number you want to call to report if your bin was taken. Not sure what happens but I told them what happened yesterday with my neighbor and they are mailing me two stickers one for us and one for them. I thanked the person I talked to most profusely and told her my adventures in trying to get a sticker. I also should thank "aperson" from the Toledo Talk thread because after re-reading that I saw their advice to call the city directly.
So the moral of the story is after an hour and a half spent trying to get the information from Lucas County a quick phone call to the City netted results.
:-)
Update: I did receive an email just a few moments ago that gave me the contact information for the City's Division of Solid Waste. As well as in the comments I noted I received a call back from one of my voice mail messages. So in all fairness even though the prompt system makes it difficult, you do get a response from the County as far as directing you to the right place to get stickers.
Update 2 7/29: Mail arrived today from both Toledo Solid Waste Division and Keep Toledo/Lucas County Beautiful. Toledo sent me the two stickers requested for myself and my neighbor. Keep Toledo/Lucas County Beautiful sent me as promised a packet of not only more stickers but brochures and schedules so that I can promote recycling.
Thank you to both for mailing these to me so quickly.
:-)
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